Limits on Quantities That You Can Request for the Microsoft Software Donation Program

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Quantity and Frequency of Microsoft Requests

Microsoft provides charities with an allotment of product donations that can be requested per two-year cycle. Your organization's first donation request marks the start of its recurring two-year cycle. Within a two-year period, each eligible NGO may request these products:

  • Products from up to 10 of the title groups, with a 50-license maximum, for desktop and operating systems, or title groups that are license only. (See below for more details.)
  • A maximum of 5 server products that use a CAL-based model, regardless of title group. (See below for more details.) Servers using core licensing may order up to 50.
  • For server products that do not use core-based licensing, a maximum of 5 products can be requested regardless of title group.

Within the two years, there's no limit to the number of times that your organization can request a Microsoft donation (as long as it hasn't used up its full allotment). After two years, a new cycle begins, and the allotment is reset.

The sections below explain what title groups are and how the maximum allotments in a two-year cycle work.

About Title Groups

A title group consists of all products that serve essentially the same purpose. For example, all Windows Server products are in one title group.

A product's title group appears near the top of the detailed product description page.

For more information, see the list of Microsoft title groups.

About the Maximum of 10 Title Groups

Your organization can request products from a maximum of 10 title groups. For example, your organization could request Office Professional Plus, Visio, Windows Server, and Windows Server client access licenses. In that case, it would have requested products from 4 of the 10 title groups that are allotted.

About the License Maximums Within a Title Group

Your organization can request a maximum of 50 desktop or license-only products per title group within a two-year period. Desktop or license-only products are software applications that run on an individual computer (for example, a desktop or laptop PC). It also applies to client access licenses (CALs), management licenses (MLs), and other licenses that connect to or manage a server application.

For server products that use core-based licensing (such as Windows Server Standard or Datacenter), the maximum an organization can request per title group is 25 within a two-year period.

About the Maximum Allotment of Server Products

Your organization can request a maximum of 5 server products within a two-year period. The server products can be in a single title group, or they can be in up to 5 title groups. However, the overall maximum of 10 title groups must not be exceeded in the two-year period.

For example, your organization may request any one of the options that follow.

  • 5 products that are in the Windows Server title group
  • 2 products that are in the Windows Server title group, 2 products that are in the Exchange Server title group, and 1 product that is in the SQL Server title group
  • 3 products that are in the SharePoint Server title group and 2 products that are in the SQL Server title group

Some servers require management licenses (MLs) or client access licenses (CALs) in order to work with their network of computers. MLs and CALs are separate items and are in title groups with a 50-license maximum.

About the Two-Year Cycle

Your organization's two-year Microsoft donation cycle begins when your organization requests its first Microsoft product donations.

Your organization's cycle will run for two years from this initial start date. It will then be immediately reset and run for another two years, and so on. For example, if your organization's first cycle starts on November 12, 2015, its new cycle will begin on November 12, 2017. With the new cycle, your organization will have a new allotment.

Microsoft Donation Center

Once your organization has registered with TechSoup, you can view your Microsoft Donation Center to see the dates for your two-year cycle. You can also find out how much of your organization's total allotment is still available to you.

To view your Microsoft Donation Center

  1. Log in to TechSoup.
  2. Click My Account at the top of the page.
  3. Click the MS Donation Center tab.


The examples that follow help to explain how the various allotments work together.

Organization A

Organization A has requested 20 licenses of Office Professional Plus, 10 of Office Standard, and 10 of Office for Mac. It also requested 20 Windows upgrade licenses.

  • This organization has requested from 2 of 10 title groups and can request from 8 more.
  • In the Office Suite title group, it has requested 40 licenses and can request up to 10 more.
  • In the Windows Desktop Operating Systems title group, it has requested 20 licenses and can request up to 30 more.

Organization B

Organization B has requested 1 Project Server license, 29 Project Server CALs, 10 Project Professional licenses, and 20 Project Standard licenses.

  • The organization has requested from 3 of 10 title groups and can request from 7 more.
  • In the Project Server CAL title group, it has requested 29 licenses and can request up to 21 more.
  • In the Project Desktop title group, it has requested 30 products (10 Project Professional and 20 Project Standard licenses) and can request up to 20 more.
  • It has requested 1 server product and can request up to 4 more.

Organization C

Organization C has requested 50 Office Professional Plus products, 1 Windows Server Enterprise Edition, 1 Exchange Server Standard Edition, 50 Core CAL Suites, and 15 Windows Remote Desktop Services User CALs.

  • This organization has requested from 5 of 10 title groups and can request from 5 more.
  • In the title groups for Office Suite and Core CAL Suite, it has requested 50 licenses and cannot request any more.
    • In the title group for Windows Remote Desktop Services, it has requested 15 licenses and can request up to 35 more.
  • It has requested 2 server products and can request up to 3 more.

This work is published under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License.